CREW LEADERHyperion Entertainment Group is looking for Shift Leaders for the Ultra-Blast Laser Combat Center located in Birmingham, AL. This is an entry level position that follows the team leadership and management track. Ultra-Blast Birmingham is a 22,000 sq foot Family Entertainment Facility with a 9000 sq foot laser combat arena. This facility can handle over one hundred and seventy guests per hour. Guest can also use our four private event rooms some events host 200+ guests. We are located on 157 Resource Center Pkwy #107 Birmingham, AL 35242. Our ideal candidate is a self-starter, punctual, reliable, works well under pressure and most of all guest centered. Our brand focuses on our guest first and would want every guest to have the best possible experience available.
General responsibilities examples:
- Delegate tasks to team and provide follow-up
- Hold team accountable for their performance; provide coaching as needed
- Ensure team provides fast, friendly, and accurate service
- Ensure store cleanliness, guest care, maintenance and security standards are met
- Ensure proper cash handling and deposit procedures are followed
- Ensure appropriate inventory
- Excellent communication skills to connect effectively with guests and co-workers
- Possess a positive attitude and ethics which support our values and culture
- Ability to manage a fast-paced, high-volume, clean, customer-focused store
- Strong time-management skills; ability to multi-task, prioritize, and organize
Applicants can go to www.lasercombatcenter.com or to the Birmingham Location to fill out an application. Applications can be sent to firstname.lastname@example.org unsigned applications can be signed at the time of interview.
We are looking forward to reading your application.
Guest ServicesThe Hyperion Entertainment Group is looking for employment candidates to work our guest services areas in the Ultra Blast Laser Combat Center located in Birmingham, AL. This is an entry-level position with growth and leadership opportunities. Starting wages will be around $7.25 up to $9.00 an hour to start. Guest services employees typically will work only on days the store is open to public but more hours may become available for special or private events during the week. To see current open hours we recommend reviewing our website. www.lasercombatcenter.com
Ultra Blast Birmingham is a 22,000 sq. foot Family Entertainment Facility with a 9000 sq. foot laser-tag arena. We host birthdays, group events and lock-ins. The Birmingham location has four private event rooms. You can expect some events hosted can reach around 200+ guests. We are located off US Highway 280 at 157 Resource Center Pkwy #107 Birmingham, AL 35242. Our ideal candidate is a self-starter, problem solver, punctual, reliable and works well under pressure.
Employees working guest services work multiple locations some examples include; points of sale/ redemption, party and event hosts, game marshals (safety officer) and promotional event sales.
General expectations and responsibilities
- Guest services will welcome and greet our guest by offering them assistance.
- Directs guests by escorting them to our services or products.
- Advises guest by providing information on services and products.
- Processes payments by totaling purchases; processing checks, cash, and credit cards.
- Use good judgment, care and empathy to solve guest problems
- Maintains scheduling commitments
- Friendly and outgoing personality
- Pride in one’s self and hard work
- Strive to help others and make their day a little better
- Excellent verbal skills
- Able to problem solve as issues arise